About Superinsight.ai
Medical Record Review Revolutionized for the Legal Industry
Medical Record Review Revolutionized for the Legal Industry
Superinsight.ai was founded by Luke Connally and Nelson Chu, two individuals whose personal experiences with the healthcare and disability systems inspired them to transform the medical record review process for law firms.
Luke, a military veteran, was injured in a suicide bomb attack during his service in Iraq. His firsthand experience with the challenges of navigating the VA disability claims process revealed significant inefficiencies and delays that prevented veterans from receiving timely support. The frustration and complexity of this system showed him how critical efficient medical record review is for those seeking the benefits they deserve.
Nelson's journey began after a near-death experience that left him in the ICU for three weeks. Following this traumatic event, he was unable to perform daily activities during his recovery period. The overwhelming medical documentation generated during his treatment and the difficulties in organizing this information for various claims and care needs highlighted another aspect of the same problem.
United by their experiences, Luke and Nelson recognized that the challenges they faced were systemic across disability claims, personal injury cases, and medical evaluations. They decided to leverage AI technology to help attorneys and physicians become more productive in processing medical records, ultimately allowing them to assist more people in need.
Unlike traditional services that rely on human reviewers, Superinsight is a reliable AI-powered system that provides complete data privacy, extraordinary speed, and exceptional affordability specifically tailored for legal professionals. Our technology is continuously learning and improving, specialized in helping law firms handling Social Security Disability, Personal Injury, Veteran Disability, Workers' Compensation, and Medical Malpractice cases analyze medical records more efficiently and effectively than ever before.
We've developed AI systems specifically tailored for legal and medical analysis, with careful attention to ethical considerations and transparency. We do not train our models on customer data—your client records are only used in the context of each individual case to discover and reason through insights for that specific matter. This approach ensures both data privacy and results relevancy while maintaining the highest ethical standards. Our commitment to responsible AI means we continuously evaluate our systems for fairness, accuracy, and appropriate use in sensitive legal contexts.
Every aspect of our platform was built with client confidentiality as the foundation. Our AI-only approach means sensitive medical data is never seen by human reviewers—not by our staff, contractors, or any third parties. Records are processed exclusively by our secure AI systems, analyzing documents without human intervention. This zero-human-access model ensures maximum privacy protection while delivering comprehensive insights. We believe true data privacy means limiting access to only those who absolutely need it, which in our case, is no one but you and your client. This commitment to privacy protection exceeds industry standards and compliance requirements.
Our systems are constantly learning and improving through carefully controlled development processes. We regularly update our AI models to recognize new medical terms, treatment protocols, and legal requirements based on publicly available medical and legal standards. Each enhancement undergoes rigorous testing to ensure accuracy and reliability before deployment. This commitment to ongoing improvement means that our platform evolves alongside medical and legal practices, continuously refining its ability to extract relevant insights without ever compromising on our commitment to privacy and responsible AI use.
Superinsight.ai is fully HIPAA compliant, meeting all requirements for handling protected health information (PHI). Our systems incorporate administrative, physical, and technical safeguards required by the Health Insurance Portability and Accountability Act to ensure the confidentiality, integrity, and security of all medical records processed on our platform.
Our information security management system meets the rigorous standards of Responsible AI certification, demonstrating our systematic approach to managing sensitive company and client information, ensuring that data security controls are comprehensive and effective across all of our operations.
We partner with Trust Cloud to conduct independent security audits of our platform and processes. This third-party verification ensures that our security claims and compliance standards are validated by unbiased experts. Our Trust Cloud portal provides transparent access to our security posture and audit results, reinforcing our commitment to maintaining the highest standards in data protection and privacy. You can view our security profile at superinsight.trustcloud.ai.
Our commitment to these industry-leading compliance standards ensures that your clients' sensitive medical information receives the highest level of protection available in the industry. These certifications are regularly audited and renewed to maintain our exceptional data security posture.
Superinsight.ai has been recognized as a leader in legal technology innovation, with features in publications like CIO Applications Magazine and participation in prestigious programs like the Techstars Austin Accelerator. We also work closely with AWS and leverage Mistral AI models to provide cutting-edge AI capabilities.